Ordered trainers to be delivered to local inputs lockers. The locker was faulty and would not open. Shoe zone messed me around for 8 days and refused to replace the trainers whilst the locker was sorted out but they knew it was never going to be repaired and ShoeZone just didn't give a damn and just gave me the runaround. They have disgraceful customer "service" and do not put customers first. AVOID Today (Saturday August 27th. 2022) ShoeZone "replied" to my review...this is the first time they have done anything quickly...and now they want to "investigate>" Well, they've had 10 days to investigate and did nothing but lie and lie and lie again. An honest company with integrity would have simply replaced the trainers to avoid messing the customer about but instead they just messed me around and think they can just walk away without consequences. I can see no valid reason to contact Shoezone yet again on the same email address to end up with the same pathetic nonsense. I have told them what they should do and I repeat it here....replace the trainers to make up for the mess you created by opting to do less than nothing....it does not take a genius to realise that to this day the locker has probably not been repaired. If ShoeZone are really bothered by the hits their reputation is clearly taking from this and other reviews I have posted elsewhere then they can damned well contact me. Just for all you prospective customers or dupes of ShoeZone, I just received an email from InPost, the company that runs the locker that would not open and who promised to send a "team" to fix it and never did and they now claim that they would like to help me get the locker open remotely. This implies that the locker has still not been fixed and the ShoeZone are being less than honest when they say my trainers have been returned to them which would be a little difficult as InPost still say the locker doesn't open. Does the ShoeZone duplicity ever end?