Had problems with a pair of shoes bought from Shoezone Halifax. Wrinkled after a day, took them back to the shop,girl there said nothing wrong with them. Rang customer service was put on hold for 32 min .Asked to send photos and receipt, which I did.They said they weren't clear enough (but they were) send more, so I did.Then the to and fro of e mails began.This is an obvious game plan to cheese you off. In the end I gave up knowing I wasn't getting anywhere, by the way the shoes cost £14-99 but it was like they were dealing a£200 pair.
1 year ago
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