As someone who works at Shoezone I can say that half of the complaints here are fake and the people who post them on here are complaining about us because you’re not getting your way around thing. For delivery the CUSTOMER has to put THEIR address in so we don’t mess it up. For returns If the bottom of the sole splits that’s because you’re RRAGGING your feet. If the stitches brake that’s because your feet are probably too big or you’re not putting/takeing them off right. I have no clue why you lot are being Karen’s for no reason and putting shame on a company that sells shoes at a low price. So stop being so cheap about it.