Went into your Llandudno branch today with a pair of boots that are 11 weeks old. You can tell by the soles they have hardly been worn. The sales person in there said they could not exchange them as they have been worn! Of course they've been worn....oh my dayz. I didn't even want an exchange I had a receipt and wanted a refund. The sales person couldn't care less and was more interested counting coins into the till. Very rude. Won't be going in there again and have contacted customer services.
2 months ago
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