Don't bother trying to order from Shopbop and don't waste your time, it's impossible. It all started when I chose some clothes and asked my brother to order for me on Shopbop. On the day of delivery, he found out that he couldn't log into his account, contacted customer support, and they told him he was permanently banned from the system and Shopbop would no longer serve him. They did not provide any reason why this happened. Then I asked my brother's girlfriend to place an order, but her account and order faced the same fate. The next day, I decided to try placing an order myself with the help of a phone call and an operator. I placed the order, and an hour later, the same thing happened—they canceled the order and blocked the account, and support refused to explain anything. What a disgrace for Amazon that this store is their subsidiary.