Due to illness I missed the 14days return window by a few days. It took a further 2 weeks to hear that the brands were unwilling to allow me to return or exchange for something that did fit. Such a shame this issue could not of been dealt with a bit more swiftly and the brands a little more flexible. I spent over £350 on various items and will not be doing this again. Disappointing quality and poor fit. What an old fashioned returns policy that doesn’t feel inline with what other brands/online retailers offer! I feel for the SF staff who have to send the “computer says no” emails. I am sure they wouldn’t have to deal with half as many emails and upset customers if the returns policy was a little more reasonable and inline with the rest of the market.