Been waiting for my order update to change to delivered so I could return. Nothings changed on the website so I’ve contacted silk Fred to be told that I have had the item over 14 days so can not return. Very disappointed as never had a problem previously so not had a need to contact customer services, which has turned out to be poor. They just keep repeating I’ve had the item over 14 days. Disappointed to have lost £65
9 months ago
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