AFTER they get your money they send you an email stating "Please expect there to be a delay in order processing time due to the increased volume of orders during this sale", despite NO MENTION of these delays on their website or during the order process. Apparently, even their normal policy is to take 4-6 days to ship a product that they already have in-stock, which is ridiculous. How hard is it to put a few pieces of vinyl in an envelope and drop them off at the Post Office?!? Super annoyed that they are not up front about this, especially knowing it is the holiday season and people are ordering items to give as gifts and need them in a reasonable amount of time. I'm even more frustrated that I wasted my money on "express shipping" only to have them ruin a Xmas present with these absurd handling delays. Simply not an acceptable way to run a business, I won't be ordering from them again and I'd recommend to anyone considering buying from them to look elsewhere.