On August 4 I ordered a skin for my macbook. On August 5, my card was charged... not authorized - charged. As in, the money was taken out of my account and given to Slickwraps. On August 19 I checked my order. It was still "Processing." I used the online form to contact customer service to inquire about the status of my order. I received back a form letter email. This email informed me that: A) I should expect a response in 2-3 business days. And B) My order would take (at the longest) 6-8 business days to ship. (From August 4 to August 19 is already 10 business days.) Today, August 26 (5 business days from the date of the email), my order is still In Processing and I have not received a response from anyone at the company. I called the toll free number listed for this company and got a recording that it is not in service. I am smelling a big fat scam. I'm giving this company one chance to fix this error, contact me, and ship my order. If I have not heard anything in 24 hours, I will dispute the charges and file complaints with the proper authorities and government overseers.