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William Spector
10/25 12:27pm Ordered a warp for a phone I ordered. 24 minutes later I sent a request to their email address to cancel or change the order. 10/28 1:08pm I received an email from Brianna at Slickwraps confirming that I wanted to change my order. 10/29 9am I confirm the change and provide the correct phone information for the change. 11/4, 11/5, 11/8, 11/12 I send a request to confirm the change and get estimated shipping dates. 11/12 after no response from slickwraps, I informed my credit card company that I was disputing the charges. 11/12 Later that day I received an automated email letting me know my order had finally been shipped. I clicked on the link provided in the email and found out that the order had NOT been changed to the correct phone. I tried to reach out again later that day, and also on 11/13 and 11/14. No response. On 11/15 the incorrect item was delivered to my home. I have informed my credit card that the product I ordered was never shipped, and that I am disputing the charge. I would not recommend this company to a friend or family member.
5 years ago
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Slickwraps has a 1.2 average rating from 326 reviews