Awful company to deal with , we returned 3 items that my son mistakenly ordered the wrong Xbox , I understand their Terms and Conditions stated Xbox’s are not to be returned! I agreed to their terms , however it took several emails and phone calls to receive the goods back , when we did receive the 3 items , the console was missing from the box ! I contacted 4 times to state the above and the final email stated all 3 items where delivered , this was not true as I opened the box and no console was in the box . My son and I was treated awfully , my son was extremely upset and to date , we never received his console ! Do not purchase goods from this company , their customer service is awful and there phone number rings out . Disappointed !