I reached out to customer service after hours and spoke to who I believe to have said Darcy. His customer service was outstanding even though he could not resolve my issues due to not having access to the information I requested. He did research my question and had to refer me to the actual credit card company for the specified information needed. I had him on speaker phone as I was also researching the information. My wife remarked about his customer service as soon as i hung up the phone before I even had a chance to tell her how impressed I was with his service today. Great job!