Anonymous
My parcel did not arrive. It was sent back to the warehouse. I asked superdrug on Facebook what had happened as I was not updated. The replies were ridiculously slow and when I was asked the question whether I wanted a refund or the parcel sent back to me I said I wanted it sent back (this conversation occurred twice). My request was ignored and I was sent a refund. There was complete confusion and my issue was not resolved. The conversation was relatively friendly but I was mostly ignored.
2 months ago
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Superdrug has a 3.42 average rating from 301 reviews

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