Two weeks ago I was delighted with the customer service at Superdrug (White Rose Shopping Centre, Leeds) having forgotten my Superdrug card. The cashier volunteered to add my points to my account for me even though there was a que behind me. However, a week later still without my card the cashier in the Dewsbury store was less than helpful, not only did she not offer to add my points to my account with no que behind me but she never removed the 50p charge for the Superdrug magazine that I put back that is only free if you present your card. I only noticed when I looked at my receipt at home.