A Walton
I have had a loyalty card with Superdrug for ages and never really had a problem....until today. I d's at the White Rose store in Leeds and after making a considerable purchase...i handed my card to my daughter a she made her purchase. Unfortunately at the that point the very loud ignorant shop assistant announced..."You can't do that"...let her use your card. I explained "her"...was actually my daughter and we had always used the same card and no other assistant had ever commented on it....( I have also got a Debenhams and Boots loyalty card that we both share. She was adamant...snd then when i asked her for head office number she told me she didn't have it. Superdrug you really should train your staff not to be ignorant to your customers....Boots is less that 60 seconds walk away... WORST customer service I've had in a long time
1 year ago
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Superdrug has a 3.38 average rating from 308 reviews

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