I ordered for the first time during the first week or two of lockdown. I appreciate that delivery at that time would not be instant, however it took nearly a fortnight for the order to arrive. The carton the goods came in was damaged and items were missing...which happens, however after contacting customer service TWICE by messenger (their preferred choice for complaints) and again by email, some TWO weeks later I am still waiting a response.. ...! Shan't be buying again, especially considering the missing item had a value of £21.00!!
5 years ago
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