Ordered a hair product - changed my mind as when I looked at the product, seems completely different to what is advertised. Logged a return which was collected 2 days later and nobody bothered to contact me about the status of the return. After following-up, have been told its declined due to 'not being sealed' or 'broken packaging'. The product came in an open plastic bag in a box - nothing would have been broken anyway. Disgusting service - last time I will order from here. Too bad they've gotten too much of a big head for customer service !
3 years ago
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