takealot Reviews

4.63 Rating 148 Reviews
93% of reviewers recommend takealot
871 Review Views (past 24 hours)
11AM - 1PM
100 Review Views
1PM - 3PM
106 Review Views
3PM - 5PM
66 Review Views
5PM - 7PM
38 Review Views
7PM - 9PM
45 Review Views
9PM - 11PM
75 Review Views
11PM - 1AM
17 Review Views
1AM - 3AM
17 Review Views
3AM - 5AM
62 Review Views
5AM - 7AM
39 Review Views
7AM - 9AM
264 Review Views
9AM - 11AM
42 Review Views
11AM
11AM

Popular Questions:

Delivery

How does takealot deliver?

Customer Service

How can I contact takealot?
Are you a business owner?
See Business Solutions

Write Your review

Tell us how takealot made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Courier
delivery methods
Customer Service
Telephone
communication channels
"Such an efficient and affordable service! I've been using them since they started and have yet to have experienced anything but super speedy, superb service! I love their new pick up points (more sustainable and environmentally friendly). Would recommend them to any and everyone."
Posted 1 week ago
Are you takealot? Gain access to your dashboard so you can reply to this review. Free Access
"I had a perfect first experience with Takealot and because the experience was so great I already placed my next order... THANK YOU !!!! TAKEALOT!!!!!!"
Posted 4 weeks ago
"Takealot tried to charge me R493-00 today for a R62-00 order! The deliver guy told me that I was not allowed to open the parcel / inspect the contents before paying the R493-00 in cash. Do these people really believe that we are stupid and do not know our legal rights? Yet Takealot insists that we have to pay the cash before we are allowed to open the parcel. Form previous experience (posted here) the delivery person then refuse to refund the cash that you have paid a minute ago. Disgusting! By LAW you sign for receipt of the CONTENTS and not of the PARCEL! Giants eventually fall."
Posted 2 months ago
"I ordered a oztrail tent on Friday morning, paid at 9am. Went to collect at 11am before the order was ready. Asked the manager on duty to help so I could pack early. She was extremely helpful and got my order early. Thank u great service and products"
Posted 2 months ago
"Honestly best online store in South Africa !! I live in a rural town(Knysna) and can expect a reliable delivery within the time specified. The other day I bought a product(screen protector) and it cracked for no reason after one day and I emailed Takealot and received a reply within the hour saying they are sending my replacement. Amazing Company 10/10."
Posted 6 months ago
"Easy to use and always deliver as promised"
Posted 7 months ago
"They deliver so quickly, their prices are so reasonable and their costumer service is brilliant and helpful"
Posted 7 months ago
"Excellent products. Wide range to choose from. Delivery time is fast and efficient."
Posted 7 months ago
"They always deliver on time never disappoint"
Posted 8 months ago
"Very happy"
Posted 8 months ago
"Service & quality excellent"
Posted 8 months ago
"Excellent prices on most items. However, their perfumes are "Parallel Import" and is not legit."
Posted 8 months ago
"customer support online fast service excellent products site easy to maneuve"
Posted 8 months ago
"Excellent customer service and product delivery times. Best online shop in South Africa!"
Posted 8 months ago
"Excelent service"
Posted 8 months ago
"Lol I bought a bag snaske skin bag I wanted to send it back because it was too scary but later decided not to. Did I make a mistake? Hell to the no Thw quality is too awesome."
Posted 8 months ago
"Great service and customer support."
Posted 8 months ago
"Quality products and good delivery services."
Posted 8 months ago
"Happy with the Nike takkie purchased and was delivered within 2 days"
Posted 8 months ago
"received good timeously"
Posted 8 months ago
takealot is rated 4.63 based on 148 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support