takealot Reviews

Name: takealot
Rating: 2.58

2.6 Rating 545 Reviews

39 %

of reviewers recommend takealot

Company Reviews

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Metrics

2.6

Based on 545 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 46%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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takealot 1 star review on 24th December 2023

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Takealot people I hope one day you guys will put this art supplie in the app it's called copic sketch not copic Caio pleas can you also put the skin tone set of copic sketch I love the app I hope you have a blessed day 😊😀”

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Posted 1 year ago

“I ordered and my date was today they changed it to early delivery and they didn't but they made sure i received my package the following day in good condition and exactly what i ordered....i must say when your package doesn't arrive the the day promised frustration and anxiety kills just ruins my day..... i must say i have never had any problem b4 this was the 1st time and it was all sorted😀”

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Posted 2 years ago

“I can recommend them. My order got to me in just 24 hours. Amazing”

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Posted 2 years ago

“Im happy about customer service my order was delivered early”

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Posted 3 years ago

“New customer. Firts order was early December (4 items) and second order today(5items). No complaints as yet, satisfied customer. Even though l was sceptic. Hope it stays this way because l be using your service in the future still. Thank you Takelot”

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Posted 3 years ago

“I decided to return a certain product for refund. After I received your email, I took the parcel to your drop off shop. They still couldn't pick it up on the system. I was told the person working at the drop off office will sort it out. I still haven't heard anything from them.Kindly fix this error as I have been there 3 times with no success.”

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Posted 3 years ago

“I'm a happy customer! My order was delivered today , and everything is as it should be. The guys were also said to be friendly (my mother accepted the packages) , and helpful . The service I had received had been within the correct time frame - being a teacher - I plan , think (and order!) ahead . They gave me a minor shock this morning, changing my delivery date , but after 1 email all was resolved. The products I had purchased are what I had expected - very high quality ! Thank you Team TakeAlot . You've earned yourself a new , regular , satisfied customer! :-)”

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Posted 3 years ago

“very efficient I bought a TV on Monday 03/02/2020 it was delivered the very next day in a very good condition. Keep up the good work I am very much pleased with your services”

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Posted 4 years ago

“received good timeously”

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Posted 5 years ago

“Quick delivery”

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Posted 5 years ago

“Delivery good, refunds good, staff helpful”

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Posted 5 years ago

“Quick delivery, quality products”

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Posted 5 years ago

“Short waiting period”

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Posted 5 years ago

“Good deal and service.”

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Posted 5 years ago

“Fast delivery and great sales”

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Posted 5 years ago

“Timeous Delivery and packaged well”

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Posted 5 years ago

“Delivery was exactly what was ordered and was able to read reviews from actual shoppers before purchasing the products. Amazing discounts and daily deals are awesome if you are looking for great bargains”

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Posted 5 years ago

“The service was great”

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Posted 5 years ago

“quick delivery”

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Posted 5 years ago

“Speedy, efficient service :)”

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Posted 5 years ago

takealot is rated 2.6 based on 545 reviews