takealot Reviews

Name: takealot
Rating: 2.58

2.6 Rating 545 Reviews

39 %

of reviewers recommend takealot

Company Reviews

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Metrics

2.6

Based on 545 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 46%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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takealot 1 star review on 24th December 2023

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service”

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Posted 5 years ago

“Excellent service! It's reliable and you can purchase just about anything. They also often have great deals.”

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Posted 5 years ago

“Products delivered very quickly”

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Posted 5 years ago

“I recently bought a set of Jamie Oliver T-fal pots. I was quite happy with the order being delivered exactly two days later whcih was cool. I however wasn't pleased that they didn't cover the box when it arrived to me. It could have been quite nice had they just wrapped the box so as to avoid damage and pilfering.”

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Posted 5 years ago

“Quick delivery of order, ahead of scheduled date”

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Posted 5 years ago

“What you order is what you get, products is uasult packed very neatly and good.”

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Posted 5 years ago

“super fast delivery and awesome after purchase service!!”

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Posted 5 years ago

“Accurate delivery times. Reasonable prices. Wide range. Convenient.”

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Posted 5 years ago

“Their sale is one not to be missed!”

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Posted 5 years ago

“Good range of options to choose from. Relatively fast delivery.”

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Posted 6 years ago

“Good service”

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Posted 6 years ago

“The customer service is great.”

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Posted 6 years ago

“Delivery of items are done within stipulated time frame and the returns procedure is also simple and easy to follow. Real time tracking of packages is also super helpful.”

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Posted 6 years ago

“Very Efficient. They kept us updated when the books we ordered became available and would be delivered. Staff very knowledgeable and helpful. Will definitely purchase from them again.”

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Posted 6 years ago

“The quick deliverary was execellent”

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Posted 6 years ago

takealot is rated 2.6 based on 545 reviews