Unique circumstances deserve a more creative approach. So there’s a 30 day return policy and the product must be returned by the Purchaser, not the person to whom it was gifted. But what if it’s an unprecedented Lockdown situation and the product has never been opened, feel free to check if you must ! Well, the rules still apply, with an apology saying they’ll need to review the policy as it applies in future. Well let’s hope there are no more lockdowns and this has been it for our lifetime. Feel free to apply your rigid policies ad infinitum, doesn’t bode well for the honest well intended Customer right now, does it ?