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Anonymous
Returned an item to takealot that was defective last week. Yesterday I get an email from Takealot stating that my return has been concluded and my account credited. Upon checking my balance I saw it was 0 despite their email informing me that they have credited my account. I immediately sent an email and the only response I got was they have escalated to the relevant department and will get back to me as soon as feedback is received. I would think twice about doing business with them in the future.
4 years ago
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takealot has a 2.5 average rating from 579 reviews