I purchased a Fitbit Versa 2 for my daughter 10 months ago. I recently noticed a crack on the screen and returned the item. Takealot are unwilling to honor the warranty on the device. I’m disappointed in the the service level and response from Takealot. My wife also has a Fitbit Versa 2 and this now raises concerns for me regarding her warranty. Fortunately I have a Garmin which is a more reputable brand. Being a regular client I most definitely will have a rethink about purchasing online from Takealot moving forward.
4 years ago
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