Unethical Auto-Renewal and Poor Customer Service
I feel deeply let down and frustrated by Tastecard. Without any prior notice, they auto-renewed my subscription and charged me £29.99 — money I simply couldn’t afford at the time, as I’m currently in a financially difficult situation. The most upsetting part is that I never used the service, not even once throughout the entire membership period.
I emailed them three times, explaining my situation and asking for a refund. Each time, they dismissed my request, simply stating that I had agreed to auto-renewal when I initially signed up. There was no reminder or warning before the charge was made — something most ethical companies do as a courtesy.
In my opinion, this is a violation of basic consumer rights and a shady business practice. A company that truly values its customers would at least offer some flexibility or understanding, especially in genuine cases like mine.
If you're considering signing up for Tastecard, beware. Read the fine print very carefully, and be aware that once they have your card details, they will charge you again without warning. I feel scammed and powerless, and I wouldn’t recommend this service to anyone.
1 month ago
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