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Anonymous
Absolutely HORRIFIC company. AVOID AT ALL COSTS. Customer service is terrible, advisors are rude and unhelpful. The company auto renew and argue they have sent out auto renewal emails - these hadn’t been received by me and none received by post. They renewed my tastecard on the same day my old one ended then made me jump through hoops and have to email to request a subscription cancellation (this is against the digital markets and consumers act 2024 which states cancellation needs to be as easy as sign up. It wasn’t). They have then refused to refund me although they have cancelled the subscription even though I am entitled to a 14 day cool down period as per the digital markets and consumers act for subscription renewals. DO NOT SIGN UP. Keep as far away from this robbing, thieving company as possible. I will be reporting to the consumer ombudsman.
4 days ago
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tastecard has a 1.2 average rating from 51 reviews
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