I was charged £39.99 on 17 Sep 2025 for a tastecard membership I did not intend to renew. I didn’t receive (or notice) any renewal reminder. After I queried the charge, tastecard told me my membership was on an ongoing subscription and refused a refund, saying a reminder email was sent on 07 Aug 2025 and that I hadn’t cancelled before renewal. They’ve cancelled future renewals but kept my membership running until 17 Sep 2026, which I don’t want and didn’t knowingly renew.
This experience feels unfair and opaque: unexpected auto-renewal, no goodwill refund, and a scripted response. If you try tastecard, set a reminder to cancel well before the renewal date and confirm that cancellation actually processed. I won’t be using tastecard again.
(Reference: £39.99 renewal on/around 17 Sep 2025; support email from “Riley” declining refund.)
21 hours ago
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