Absolutely dreadful company. Never received a renewal reminder, had no idea it was on auto renewal, never wanted that at all, saw the money pending from my bank account, not taken just pending, contacted them THE DAY OF THE RENWAL before the money has been taken. They refused to let me cancel and took the full amount. I explained repeatedly i hadn't used the card in the last year, couldn't afford to eat out, could not afford the payment. They completely refused to not take the payment, took the full amount, absolutely nasty behaviour. Said they sent a reminder email but funnily enough, theres non in my mail or junk mail despite the letter telling me they had taken the money came straight to my in box. Would never recommend anyone take out, if they have to keep customers by acting like this it tells you what sort of company they are.