I received an empty box. I contacted them and the customer service was awful. I've signed their declaration but have no assurances from them that I will receive the item. Apparently I need to wait 11 working days for a replacement if that is the outcome of their investigation. The original order didn't take anywhere near that long to be sent the first time. I would avoid them at all costs
4 years ago
The Fragrance Shop has a
1.5
average rating
from
215
reviews