Please avoid this company at all costs! I purchased a bag and mens fragrance nearly a month ago and still has not arrived. I contacted the company multiple times via email and each time with a lame excuse that it is either on its way (after 2 weeks had passed) or they are investigating. It is evident they are trying to deceit their customers and prolong any refund or compensation. As a former e-commerce director myself, it is absolutely absurd how they treat their customers and also perplexing at the same time, as it all it does is make the customer more disgruntled, resulting in doing what I am doing and giving the company negative press, thus resulting in less sales. They are not looking at the bigger picture and they need to completely restructure their customer service and senior management teams to fully thrive and be a trust worthy company. To do this day, I have yet to be refunded for goods that I purchased that I did not receive.