Saw the advert online, thought it looked and sounded great. Signed up for the specified price online at £12, first scent came, all good and then.....I received an email claiming that from 12th Sep the subscription will increase to £14 UNLESS I sign up to MyTFS for a discount. So basically, you are misled and conned into signing up for a certain price, only to be told a week later you will have to subscribe to their loyalty package to receive a discount. But yet you are paying for this discount, yearly? Make it make sense! Absolutely NO mention of any of this when you first sign up which as stated to the "customer care" team, this is false advertisement and deliberately misleading new customers. I also attempted to use a blue light discount code which did work upon signing up, but again I was told this did not actually work. So there you have it. Blatent lies from this company. Zero integrity. As for the "customer service", forget it. I will look elsewhere AND warn everyone not to use this company.