BEWARE BEWARE BEWARE!!! Where to start with these lowlife,immoral degenerates. This is the 2nd time i have been scammed by these people (yes i know,once bitten and all that). In September i paid them £337.27 for 4 perfumes.Only 3 arrived quickly with a £100 bottle missing. Customer care is non existent. December 16th i needed Christmas presents quickly so took a chance again( yes i must be bonkers). They cancelled my order and never informed me but kept the £214.90 i paid through PayPal. Tried calling them-no response,emailed them 46 times in 2 days-no response.The online chat scentbox(robot) utterly useless and will drive you insane. I have had to escalate the case in PayPal to a claim. Please folks to not ignore the negative reviews of this company. You are taking a big risk with your hard earned cash and most times you will be let down for birthday or Christmas dates. I wont see my £214.70 till sometime in January if i'm lucky. The Fragrance Shop are worse than Indian online scammers. DO NOT TAKE THE RISK OF LOSING YOUR HARD EARNED CASH OVER CHRISTMAS.