I had a very good experience with The Fragrance Shop, so I was surprised when I saw all the negative reviews. I feel very sad for all the people who had bad experiences with them. I ordered the Shawn Mendes original and SM II. It arrived promptly within a few days. I even made further purchases, paying for next day delivery which was 0.99p. The delivery arrived the next day. The fragrances were authentic as they lasted all day. I again went to visit the site today to make a further purchase but there is no 'add to basket' or 'buy now' option on any of the fragrances. Out of curiosity I stumbled across this site and read all the reviews. I was saddened to see that people had been 'ripped-off'. I can only assume that I have been very lucky! I hope everyone is able to resolve all their buying issues.