Absolutely Appalling Customer Services Placed an order online for my daughters 21st birthday for £180 but because the amount was so much l had to prove my address (thought this was a little strange as it was my money l was spending and the one placing the order) but l did as asked as l really wanted the gift for my daughter but apparently a bank statement with my name and address on is not enough evidence so they would not send my order and was cancelled by customer services without even contacting me, l only found this out by looking at my order online. Never again will l use this company and if they go under in these times l would fully understand why and you actually deserve to do so if this is how you treat your customers. I will go elsewhere where they will be happy to have my business and l’m not treated like l am a nobody. I have asked for a manager to contact me but l doubt that will happen!!! AVOID this company they really do not deserve your custom.