I had to exchange something then unfortunately return it. On returning the item I was told it had already been refunded as I returned dot for an exchange .. WTAH? .. so I’m out of pocket should have kept the pants instead of thinking of thinking of a Refund or store credit. So now I’m out of pocket!! Insane … exchanged item returned for refund but told no as it’s already been done!! They can’t provide evidence they’ve refunded - because they haven’t! The days they’re saying the refunded it don’t even make sense as the item was still in transit or not exchanged at that time. The useless customer care person can’t seem to get his head around it so I’m at a loss ! Stop the refund is in process … as it’s not been completed EVER! Buyer beware .. go else where not worth the trouble!