I have used The OUTNET for 15yrs plus. Not had a bad thing to say to them until 2022. I am currently owed £800 in a refund I sent back on 28th Jan & I am terrified I'm not going to get it. Customer Care is there BUT its ineffective. Spent a 4th call just now onto ARLIND who promised me AGAIN it'd be escalated. It wont be. I am in despair what to do. £800 & no one prepared to escalate it. DO NOT USE.
3 years ago
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