I sent a return parcel containing £270 worth of clothes back to The Outnet. The parcel was the mistakenly sent back to me so I sent it back to them and now apparently it is on it's way back to me for the third time. I sent the original return 8 weeks ago. They have had my money for all that time and have done absolutely nothing concrete to help. They are very good at apologising but I am still waiting for my refund.
3 years ago
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