This would be 0 stars if possible. It is the second bottle of perfume which is either expired or not authentic. Their customer service is shocking. They give the same "mantra" and state customers can become nose blind, despite being told it was tested in another retailer before purchase and lasted days on a coat. They want it send back for testing but they send back out if they think its okay! Why would anyone go through all this but also an opened, unsecured liquid surely should not be then sent back for a customers use. Claim with your banks if you have this option so they do not get away with this service