Bought a number of items including the Tom Ford (TF) Ombré Leather parfum and body spray. The TF items arrived a day after everything else and when I opened the package, the TF box was not in wrapping (cellophane). I opened the box and it was clear someone had already taken the items out and then returned them in the box without aligning. The body spray was not 150ml and barely had less than half it. The parfum lasts literally 1hr only. Suspected fake or at the least old item and even used. Customer service was abysmal and failed to even offer an exchange. All this happened on the day the item arrived and the next day - so hardly me trying to use the items and exchange them for new!!! Trading Standards here I come!