Read the rest of the reviews I’m not the first person this has happened to!! Disgusting customer service. My order either wasn’t sent or it was and has been misplaced. Contacted them and still no resolve which really messed up my plans for the gift I have purchased for a friend. Nearly three weeks ago I placed my order and they’ve said they’ll send me out a replacement but still haven’t. Funny how it’s happened for an expensive bottle of perfume. Money stealing good for nothing company!!!!!! I’ll be telling all of my friends to go elsewhere and won’t be buying my Christmas presents from them this year, shame they’ve lost a decent customer.