I am very very disappointed with my order as I used the Perfume shop first time. My order hasn't been sent for the last two weeks and I have called so many times which I had to wait for a long time. I was told they would check the warehouse and next I asked for refund as I had to buy the same present for my daughter due to not having the gift on time. I have asked this week to confirm the refund with an email and yet no response! I have just called again earlier on and again promised that I would get an email to confine the refund!! Nothing yet!! What is happening!! What would you damage your reputation? I regularly use online so far it is one of the worst companies I have dealt. This is the time to please customer. It is Christmas isn't it? I will never recommended and tell my colleagues not to order from their website. Wasting my time by calling and getting distressed over an order! It feels like I have been scammed. Please get it right!!!