I have shopped at Tk Maxx for over 10 years and spend several thousand pounds a year. I 'know' a lot of staff in the stores I visit and was extremely disappointed and insulted to be suspected of fraud when returning an item today. The staff member saw the price £49.99 for a silk shirt and after consulting another colleague then called for the manager who examined the price ticket and deemed it to be properly attached to the garment. He then looked at the garment's label and made a phone call which resulted in an ''it's OK'' at which point the refund was granted. I asked 3 times during this process if there was a problem and was ignored until the suspicion was eliminated and then the response was ''no''. Indeed not. If the staff were more able to judge the quality of a garment this might have been avoided. Having said that, as a frequent customer I an appalled by this treatment and will avoid the store in future.