Thieves. Awaiting refund of $280 for 5 months! I have been a customer of TM Lewin for a number of years, albeit the physical store before their Australian operation went into receivership. After a sizable purchase of $280.00 online in March 2021 for my wedding, the funds were withdrawn from my account and the product never dispatched. Was promised a refund as a matter of priority in early May 2021. Have sent dozens of emails requesting the refund to empty promises in return (of escalating the issue, making my refund a priority, etc). I was asked for my bank details, they were provided. Still nothing. All I have received is dishonesty - excuses and lies from the highly scripted customer service team. I am now forced to call out TM Lewin as thieves, as many - MANY - others have demonstrated in their reports here and elsewhere online. I will be alerting the Australian Competition and Consumer Commission and my bank of this fraudulent company. I suggest others in my position do the same before TM Lewin can steal others' money before going down the drain in the UK for good. DO NOT BUY. YOU WILL BE THE SUBJECT OF THEFT. You have been warned. A painful $280.00 lesson for me. And don't be fooled by TM Lewin's inevitable scripted response to email me and address my concerns. I have been dealing with them back and forth for what is approaching 5 months. Disgraceful lies and stalling tactics every single time. Never again.