Folks, if anyone is going to order a suit from TM Lewin, I would strongly advise you not to do that. Ordered the suit, but unfortunately I chose the wrong size. Sent it back to the shop, following all the rules described on the website. A month later the parcel came back. According to the tracking number, it just spent two weeks in the post office in England and the post office sent it back. I have contacted support a few times asking what to do next, sending copies of receipts, pictures of labels, only once I was able to talk in detail with one manager who even promised to help, but a month has passed and things have not moved on. I have been a customer of TM Lewin since 2002. I used to buy shirts and suits in off-line shops more often, of course, but lately I have started to use the online shop. I didn't expect that kind of attitude - complete indifference and inaction. The £275 + shipping was a waste of money. I thought everyone was fighting for their customers during the pandemic, but they seem to have too many customers. :( If anything, my order number is 50096825 to confirm the situation.