Ordered 2 shirts, colour "Navy Blue" THEY ARE PURPLE!! YIKES!
I have returned and been told that it is 25 working days for a refund!
It doesn’t take Evri 4 weeks to make a delivery and it doesn’t take 3-5 working days to issue a refund.
A 5 week turn around on a refund is miles behind the market and is pretty poor customer service…. I’m sure you will agree…?
I don’t NEED the cash… it is more the fact that in 5 weeks, I will probably have forgotten to check and currently their business is not filling me with “customer service” confidence
Yours underwhelmed… the demise of a good brand unfortunately...
This is 1 thing, them holding on to their cash for a long as possible
My primary concern is that they are doing to go out of business before I get my £100!
2 years ago
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