I ordered 2 ties and they failed to arrive. Chased it up and was told would be dispatched to me. My order finally arrived and on opening it there were no ties just a shirt with the address of a customer in Australia!!!!! I phoned and was told one of my ties could be sent but the other was now out of stock. If been sent when the order was first placed would have had 2 ties but by now only one was available. Was told a £20 “gesture of goodwill” voucher to spend on anything had been emailed so thought would use it to purchase another tie. Just to add to rubbish experience with T M Lewin the voucher code failed to work! So 2 weeks down the line still no ties!!!