I ordered a cooker paid cash for next day delivery as advertised on the item. Waited in all day for delivery, no phone call or delivery. This continued for the following two days, third day I visited the shop where I purchased this from in Yate, I was rudely informed that i was unable to receive a refund as 'there was only £40 in the till.' I then asked for the contact details for the main office- only to be told to 'look on the website,' ! I contacted the main office and waited a further two days and tried to make contact once more. I was informed that my cooker will arrive on Monday- 9 days after ordering an item that stated ' Next Day Delivery' !!!! never again !!!!