Staggeringly awful treatment of a lady shopper in your store! I just saw video footage of a male member of your staff in your Northampton branch directing obscene language, aggressive and de-humanizing abuse against her! Clearly abject fun and derision was made of her disability which is appalling, illegal and unacceptable. I will not be using your store, nor any others anywhere in the UK in future. All my friends will be appraised of this to avoid your shops. I hope the poor lady concerned recovers sufficiently to receive full apology and redress without reservation or delay from your company for her suffering at the hands of this criminal. He, (this foul mouthed aggressor) I would firmly trust, is no longer in your employ and will face just deserts at law!