Customer Service was absolutely shocking in the Swinton, Wardley branch.
My daughter and I went to the counter, with big smiles on our faces and Sam with pink hair came to us with NO smile whatsoever. I started to ask if you had something in stock and Sam interrupted me saying "NO, we don't sell that!".
My daughter said "It's on your website", to which Sam replied "What's the part number?" We told her we didn't have it, but she said "Well I don't know anything; I'm just given a part number to find it!"
We were so shocked with her attitude that we walked back out again. This could have been a fruitful relationship on your part but I definitely won't be returning.
3 years ago
Toolstation UK has a
3.7
average rating
from
687
reviews
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