Disgusting service from Toolstation and their delivery company. No communication, no choice of delivery day, no delivery slot. Delivery a few days late without communication. Goods arrived damaged like they were thrown around on the way. When arranged for goods to be returned, Dx delivery booked twice by Toolstation and never showed up to collect. Still waiting to this day for them to be collected for refund. Staff has no clue, can't chase, don't do their job properly on communicating and sorting things. Requested to speak with a manager, but managers not interested in solving problems. Appalling service from Toolstation and their delivery. Would not recommend delivery, and also will make sure to let everyone I know to stay away for such and indifferent and incompetent company!
10 months ago
Toolstation UK has a
3.7
average rating
from
701
reviews