Parcel Force failed to deliver my items and lied about delivery stating that one pacel had been delivered and that the other was rejected by ourselves the following morning at 7am. Toolstation investigated and it turned out that Parcel Force had lied and our packages were damaged and destroyed. After several complaints to Toolstation.... two separate agents offered to resend the order, these never arrived. I had to make a separate complaint just to get my order resent. I am still waiting for delivery after 5 days. An absolutely shocking service with no responsibility for customer care let alone the days of work I have lost.